Publications

Dr. Debajyoti Majumder

Journals / Articles / Case Studies / Working Papers:

  • Majumder D, “Too good to remain yours: a case study on Talent Retention”, The Human Factor, February 2011

FDP / MDP:

  • FDP on “Spirituality in Management”, Organized by Globsyn Business School Kolkata at Kolkata, 2014
  • FDP on “Use of SPSS for statistical Research”, Organized by Globsyn Business School Kolkata at Kolkata, July 2010
  • Conducted a training program for Management Executives of ICICI Bank on “Fundamentals of Marketing”, at Hyderabad in March 2009 on behalf of Manipal Academy, Bangalore.
  • Conducted a training program for Sales Executives of ACC Ltd on “Basic Selling Skills”, at Bhubaneshwar in January 2009 on behalf of WLC College, Hyderabad.
  • Faculty orientation & Development Initiative, organized by IIPM New Delhi for management faculties at New Delhi campus of IIPM, May (04-11), 2005

Dr. Debaprasad Chattopadhyay

Books / Edited Books:

  • Chattopadhyay D, “Employee Wellness and Organizational Success through Workplace Spirituality”, In IMT-Ghaziabad in 2011 on International Conference on Organizational Development, published in book form titled, “Readings in Organization Development”, Excel Publishers, New Delhi- 2011.

Journals / Articles / Case Studies / Working Papers:

  • Chattopadhyay D, "Enigma in Talent Acquisition”, Business Manager, November, 2015.
  • Chattopadhyay D et al., "The impact of leaders' spirituality at work and their reputation on teams' spiritual climate",International Journal of Indian Culture and Business Management, Vol.11, No.4, 2015.
  • Chattopadhyay D, “What is your Learning Agenda”, Perfect Professional, January, 2015.
  • Chattopadhyay D, “Spirituality in Management”, Perfect Professional, January, 2015.
  • Chattopadhyay D, “Manage your Attitude, not your Boss”, Perfect Professional, September, 2014.
  • Chattopadhyay D, “The Impact of Leaders' Spirituality at Work and Their Reputation on Teams' Spiritual Climate”, IJICBM (International Journal of Indian Culture and Business Management, August, 2014
  • Chattopadhyay D, Case-Study, “Managing Change without HR”, Business Manager, June, 2014.
  • Chattopadhyay D, “Workplace Sexual Harassment”, Business Manager, January, 2014.
  • Chattopadhyay D, International Website publications: Tyson Center for Faith and Spirituality in the Workplace, http://tfsw.uark.edu my dissertation is now in the “Research” “Dissertation” section of the website under the “Leadership” tab., in January, 2013.

Presentations - Conferences / Seminars:

  • Chaired HR Sessions on "Skillings for tomorrow" at Army Institute of Management in November, 2015 in National Conference.
  • Chattopadhyay D,”Spirituality in Management” Seminar on Knowledge Sharing by ISTD, Kolkata Chapter, November, 2014.
  • Chattopadhyay D,” Impact of Self Perceived Spirituality of Leaders at Work and Leaders' Reputation on Teams' Spiritual Climate” defended doctoral-thesis successfully at Academy of Human Resource Development, Ahmedabad, in 2013
  • Chattopadhyay D, “Impact of Spiritual aspect of leadership on spiritual climate of the teams and its plausible linkages with corporate governance” at IIM, Bangalore on International Conference in Spirituality in Management in 2012
  • Chattopadhyay D, “Employee Wellness and Organizational Success through Workplace Spirituality” at IMT, Ghaziabad on International Conference in Organizational Development in 2011
  • Chattopadhyay D, “A comparative study of Global HRM and Domestic HRM” at Jyotirmoy School of Business, Kolkata on International Conference on OB & HR in 2011 (in absentia)
  • Chattopadhyay D, “Contemporary Recruitment and Selection Practices” at Sir Padampat Singhania University, Udaipur, Conference in 2010 (in absentia)
  • Chattopadhyay D, “A Study of Ethics, Human Values and Spirituality in Corporate Governance” at XLRI, Jamshedpur, International Conference on Organizational Leadership in 2009
  • Chattopadhyay D, “ A new look at HR” at Indian Institute of Social Welfare and Business Management (IISWBM), Kolkata, International Conference on Sustainable Development in 2009
  • Chattopadhyay D, “The influence of leadership and organizational culture on performance management in post-merger and acquisition” at Institute of Business Management, Jadavpur University in 2009
  • Chattopadhyay D, “A study of Organizational Culture in the Pharmaceutical Industry” at IMT (Institute of Management Technology), Nagpur in 2008
  • Chattopadhyay D, “Strategic Human Resource Management” at Burdwan University Conference in 2007
  • Chattopadhyay D, “Emerging Paradigms in HR” at Bharatiya Vidya Bhawan, Kolkata Conference in 2007
  • Chattopadhyay D, “ Management Practices and Leadership styles” at Kolkata Science City and Ispat Bhawan, Kolkata on Seminar organized by Spark Steel & Research Pvt.Ltd.-Steel Scenario in 2006
  • Chattopadhyay D, “Management Practices and Leadership styles The Indian Perspective of Management” at Ramakrishna Mission, Kolkata Conference in 2006.

FDP / MDP:

  • Spirituality in Management, organized by Globsyn Business School-AIMS, for corporate and academia in 2013

Others:

  • Paper accepted for presentation at Academy of Management, Orlando, Florida, USA Conference (August 10-13, 2013)

Dr. Debraj Datta

Books / Edited Books:

  • Datta, D, Marketing Management (ISBN: 978-81-828116-3-8). Vrinda Publications (P) Ltd., - 2011
  • “Consumer Behaviour and Advertising Management” (ISBN: 9788182811638) published by Vrinda Publications (P) Ltd., Delhi in 2009
  • “Discovering Stock Price Prediction Rules of Bombay Stock Exchange using Rough Fuzzy Multi-Layer Perception Networks”; “Forecasting Financial Markets in India” (page no. 53-66) published by Allied Publishers Pvt. Ltd., Delhi in 2009
  • “Strategy Management-the Study Material for PGDRM course” published by NetajiSubhas Open University in 2008
  • “Advertising and Sales Promotion” published by Vrinda Publications (P) Ltd., Delhi in 2008
  • “Marketing Management” published by Vrinda Publications (P) Ltd., Delhi in 2006
  • “Comprehensive Overview of Retail Formats and Visual Merchandising suitable in Indian Socio-Cultural Environment”; Proceedingsof AICTE Sponsored National Seminar on “Marketing in the Digital Era”, organized by Sona School of Management, Salem held on September 15-16, 2006.
  • “The Virtuous Cycle: A Systematic Approach towards HR Branding”; Proceedings of National HR Conference on “The Role of HR in Enhancement of People Capability and Capacity” organized by the Department of Management Studies, New Horizon College of Engineering, Bangalore held on September 1-3, 2006 at Bangalore, Karnataka, published (ISBN: 81-7446-499-9)by Excel Books.

Journals / Articles / Case Studies / Working Papers:

  • “An Empirical Study on Brand Awareness and Consumption Pattern of Edible Oil in Kolkata; AIMT Journal of Management (ISSN: 2277-4076) (Vol: 3, No. 1&2), January – December 2014
  • “Understanding the Heuristics of Job Seeker: A Comparative Study between Job Portals and Consultancy Agencies; JIS Management Vista(ISSN: 0974-0872) (Vol: VIII, No. 2), January – June 2014
  • “A Study on Efficiency of Retail Grocery Outlets: A Super Efficiency Approach”; FOCUS, The International Journal of Management Digest(ISSN: 0973-9165) (Vol: 6 No. 2), Special Issue October 2010-March 2011
  • “The Convergence of Marketing and HR: Breaking the Existing Epistemological Frontier”; GBS@Work August edition (Issue#GBS/GW/0006)
  • “Development of a Scale to Measure the Influence of Cultural Dimensions on Purchase Heuristics”; Globsyn Management Journal (ISSN 0973-9181); July-December 2009; Vol 3, Issue 2
  • “Exploration of Connection between Culture, Corporate Communication and Consumption with the help of Focus Group: An Empirical Study”; Indian Journal of Marketing (ISSN 0973-8703); May 2009; Volume: XXXIX, NUMBER 5.
  • “A Study of Local Diversities in Retail Purchase Behaviour of Grocery to formulate Retail Strategy for the Global Players proposing the use of Data Envelopment Analysis”; FOCUS, The International Journal of Management Digest(ISSN: 0973-9165)
  • “A Study of Local Diversities in Retail Purchase Behaviour of Apparel”; SAMADHAN, the solution (The Journal published by Institute of Productivity & Management, Lucknow; ISSN NO. 0974-3316); Jan-June 2008, Volume 11
  • “Construction of Appropriate Scale for Comprehending the Impact of Cultural Heterogeneity in Purchase Heuristics”; ACCESS, The Journal of New Horizon College of Engineering; November’07; Vol. 1, Issue 1
  • “The Convergence Model: Product Evolution Stages and Investment Strategies”; Globsyn Management Journal (ISSN 0973-9181); July’07; Vol. 1, Issue 2
  • “A Study of Local Diversities in Retail Purchase Behaviour of Grocery”; Kindler, The Journal of Army Institute of Management Kolkata (ISSN 0973-0486); January-June 2007; Vol-VII, NUMBER 1.
  • “Data Envelopment Analysis: A modern approach towards measuring retail trade efficiency”; The Vision, Journal of Management and Allied Sciences (SOMS, Bengal Engineering and Science University, Shibpur); January-March 2007; Vol. IV, No.: 1
  • “Role of Emotion-Quotient - An Overview”; The Manager Today, Journal of Management Science, Faculty of Management Studies, Dr. B. C. Roy Engineering College, Durgapur; January-March 2006; Vol. I, No.: 1
  • “A Comprehensive Study on Strategic Imperatives of Online Marketing”; The Vision, Journal of Management and Allied Sciences (SOMS, Bengal Engineering and Science University, Shibpur); January-March 2006; Vol. II, No.: 1
  • “Interpretation and Implications of Conflict Management in Organization”; The Vision, Journal of Management and Allied Sciences (SOMS, Bengal Engineering and Science University, Shibpur) April-June 2005; Vol. I, No.: 2
  • “Brand or noBrand: Why do we buy brands and not the generic counterparts?”; EIILM Journal of Management; January’05; Vol. 1, Issue 1

Presentations - Conferences / Seminars:

  • “Exploring the Impact of Cultural Congruity and Acculturation on Purchase Heuristics: A Study from Multi-cultural Indian Perspective”;Marcon held on December 18-20, 2014 at Indian Institute of Management, Calcutta
  • “Interpreting the Influence of Semiotics on Marketing Communication and Branding”; International Marketing Conference held on December 16-17, 2014 at International Management Institute, Kolkata
  • “Comprehending Influence of Cultural Heterogeneity in Purchase Heuristics to Ensure Sustainable Development in the Era of Globalization”; 9th Annual London Business Research Conference held on August 4–5, 2014 at Imperial College, London, UK
  • “Leveraging E-Marketing for Customer Value Creation; International Conference on Global Issues and Managerial Interventions to Chase – Vision 2020 : Global Strategic View (GIMIC) organized by Asian Business School, Noida held on 19th July, 2014 at Noida, India
  • “STP Analysis of Organized Non-Fashion Retailing - A Case Study on Tesco, UK”; International Case Study Conference organized by IES Management College and Research Centre, Mumbai held on 20th February, 2014 at Mumbai, India
  • “Commercialization and Brand Building of Birmingham City Football Club”; International Case Study Conference organized by IES Management College and Research Centre, Mumbai held on 20th February, 2014 at Mumbai, India
  • “The twists and turns of MG motors, UK”; International Case Study Conference organized by IES Management College and Research Centre, Mumbai held on 20th February, 2014 at Mumbai, India
  • “Importance of Cultural Heterogeneity in Purchase Heuristics: An Empirical Study”;1st International Conference on Business Applications and Management Issues (ICBAMI) organized by Faculty ofManagement Studies, BC Roy Engineering,College,Durgapur, India held on January10-11, 2012 at Durgapur, India
  • “A study on Factors Influencing Purchase Behaviour of Ethnic Groups from Multi-ethnic Indian Perspective”; 5th Doctoral Colloquium organized byIIM Ahmedabad held on January 7-8, 2012at Ahmedabad, India
  • “Incorporation of Cultural Heterogeneity in Marketing Strategy Framework: Introducing Concept of “Culture Mosaic”; 7th SIMSR Asia Marketing Conference organized by K.J. Somaiya Institute of Management Studies & Research, Mumbai held on January 6-7, 2012 at Mumbai. India
  • “Focus Group Study on Relationship between Cultural Heterogeneity and Purchase Heuristics in Multi-cultural Environment”; 1st International Conference on Business, Strategy & Management (ICBSM) organized by Veloxian learning & Consultancy and American Hospitality Academy, USA held on June 25, 2011 at Kolkata, India
  • “Impact of Organized Grocery Retail on its Unorganized counterpart in Culturally Diverse Marketing Environment: An Indian Study”; 2011 SIBR Conference on Interdisciplinary Business & Economics Research organized by Society of Interdisciplinary Business Research held on June 16-18, 2011at Bangkok, Thailand
  • “The Virtuous Cycle: Creating Employee Value Proposition for Employer Branding”; 12thNirma International Conference on Management (NICOM) on “Strategic Human Resource Management and Entrepreneurship in the Changing Business Scenario”organised by Nirma Institute of Science and Technology, Ahmedabadheld on January 8-10, 2009 at Ahmedabad, India
  • “A Study of Local Diversities in Retail Purchase Behaviour of Grocery to formulate Retail Strategy for the Global Players proposing the use of Data Envelopment Analysis”;International Conference on “Doing Business in India” organized by IFIM Business School, Bangalore held on December 18-19, 2008 at Bangalore, India
  • “Comprehending the Pattern of Cultural Heterogeneity in Purchase Heuristics in the Context of Indian Market”;3rdInternational GABER Conference organized by Global Academy of Business and Economic Research held on September 17-19, 2008at Orlando, Florida, USA
  • “A Study of Cultural Heterogeneity in Purchase Heuristics in Indian Multicultural Scenario”;11thNirma International Conference on Management (NICOM) on "Strategies and Trends in Marketing: A New Economy Perspective" organized by Nirma Institute of Science and Technology, Ahmedabadheld on January 9-11, 2008 at Ahmedabad, India
  • “Interpreting Cultural Heterogeneity in Purchase Heuristics from multi-ethnic Indian subcontinent Perspective”; 9th South Asian Management Forum with theme“Management for Peace, Prosperity and Posterity”organized by Association of Management Development Institutions in South Asia (AMDISA) hosted by North South University, Dhakaheld on February 24-25, 2007 at Dhaka, Bangladesh
  • “An Introspective Study of Local Diversities in Retail Purchase Behaviour to formulate Retail Strategy for the Global Players”; International Conference on Marketing in the new Global Order organized by Indian Institute of Management, Indore held on December 18-20, 2006 at Indore, India. [No. of references: 15; No. of times featured in SSRN's Top Ten download list: 3 times - 22nd January 2010, 30th December 2010, 6th January 2012]
  • “Comprehending Influence of Cultural Heterogeneity in Purchase Heuristics to Ensure Sustainable Development in the Era of Globalization”; UGC-Sponsored National Seminar on “Trends in ContemporaryManagement Functions” organized by Master of Business Administration (MBA), Department of Commerce and Farm Management, Vidyasagar University, West Bengalheld on March 23 and 24, 2011 at Medinipur, West Bengal.
  • “Understanding Consumer Purchase Behaviour of Television in the context of Emerging Indian economy By Using Fuzzy Self Organizing Map as a Market Segmentation Technique; 3rdIIMA Conference on Marketing Paradigms forEmerging Economies organized by Indian Institute of Management, Ahmedabad held on January 7-9, 2009 at Ahmedabad, Gujarat
  • “Discovering Stock Price Prediction Rules of Bombay Stock Exchange Using Rough Fuzzy Multi-Layer Perception Networks”; National Conference on “Forecasting Financial Markets in India” (FFMI-08) organized by Vinod Gupta School of Management, Indian Institute of Technology,Kharagpurheld on December 29-31, 2008 at Kharagpur, West Bengal
  • “Interpreting Cultural Heterogeneity in Purchase Heuristics from Multi-ethnic Indian Subcontinent Perspective”; Doctoral Theses Conference organized by ICFAI Business School, Hyderabad held on March 7-8, 2008 at Hyderabad, Andhra Pradesh
  • “A Study of Local Diversities in Retail Purchase Behaviour of Grocery to formulate Retail Strategy for the Global Players Proposing the use of Data Envelopment Analysis”; 3rdSIMSR-ASIA Marketing Conference organized by K. J. Somaiya Institute of Management Studies & Research, Mumbai held on January 6-7,2008 at Mumbai, Maharashtra
  • “Beyond Box Office: An Integrated Creative Model of Promotion and Alternative Revenue Generation for New Age Movies”; National Conference on Creativity and Innovation in Management” organized by ICFAI Business School, Kolkata held on January 16-17, 2007 at Kolkata, West Bengal
  • “Comprehensive Overview of Retail Formats and Visual Merchandising suitable in Indian Socio-Cultural Environment”;AICTE Sponsored National Seminar on “Marketing in the Digital Era”, organized by Sona School of Management, Salem held on September 15-16, 2006 at Salem, Tamil Naru
  • “The Virtuous Cycle: A Systematic Approach towards HR Branding”; National HR Conference on “The Role of HR in Enhancement of People Capability and Capacity” organized by the 'Department of Management Studies, New Horizon College of Engineering, Bangalore held on September 1-3, 2006 at Bangalore, Karnataka
  • “13P’s of Holistic Marketing-mix: A new orientation in Marketing Convergence”;National Seminar on “Corporate Reincarnation: Reaching New Horizons” organized by RIMS, Rourkela held on February 25, 2006 at Rourkella, Odisha

FDP / MDP / Workshop:

  • Faculty Development Program (FDP) on Innovation and Entrepreneurship organized by Rajendra Mishra School of Engineering Entrepreneurship, Indian Institute of Technology, Kharagpur supported by Department of Science & Technology (DST), Government of India held in August, 2014
  • Certification course on Digital Marketing from Seven Boats Info-System Pvt. Ltd. in 2014
  • Workshop on Teaching Methodology organized in collaboration with the American Center and Techno India Group, Kolkata, at Techno India, Salt Lake Campus, from 14th to 23rd July, 2008
  • MHRD/AICTE sponsored short-term course on Statistical Modelling for Data Analysis offered by Indian Institute of Technology, Kharagpur at Vinod Gupta School of Management during 30th June to 13th July, 2008
  • Workshop on Teaching Methodology organized in collaboration with the AmericanCenter and Techno India Group, Kolkata, at Techno India, Salt Lake Campus, from 9th to 13th June, 2008
  • One-Day Seminar on Data Analysis Using SPSS organized by National Institute of Technology, Durgapur held on 8th February, 2008
  • MDP on Data Analysis in the Field of Marketing for the entrepreneurs and professionals

Others:

  • Appointed as Term End Paper Setter for the course of Entrepreneurship Development and Small Business Management (EDSBM) conducted by Netaji Subhas Open University.

Dr. Kavita Shastri

Books/Edited Books:

  • Development of Human Resources in Tourism Industry, HRD Practices in Travel and Tourism Sector,July-2007 (Book)
  • Terrorism and Tourism in J&K State, Abhishek Publication Chandigarh, Sep-2007 (Book)
  • Book Review of “Therapeutic Communication” by Herschel Knapp published in Icfai Journal of Soft Skills 2007.
  • Wrote books on Human Resource Management and Organisational Behaviour as per WBUT syllabus for BBA and MBA students, Matrix Publishers Kolkata,2008 (revised editions out every year)
  • Edited book entitled “Personality at Workplace” published by Icfai University Press 2010.

Journals / Articles / Case Studies / Working Papers:

  • Enabling Human Resource for Excellence in Performance, Personnel Today, June 2006,Vol.XXVII No.I
  • Human Resources-Excellent Performers; The Alternative; March 2005,Vol:IV, No.1
  • Excellence in Performance by HR; Kindler journal published by Army Institute of Management, Kolkata 2006.
  • Attended national level conferences, presented papers in ‘ Pilgrimage Tourism-A study of Shri Mata Vaishno Devi Shrine Board Jammu’ at Kurukshetra University 1998.
  • Managing Human Factor in the Event of Organisational Restructuring paper presented in National Conference at Burdwan University, Jan 2006.
  • Creativity and Innovation in Performance Excellence paper presented in National Conference on Creativity and Innovation in Management organized by AIMS at ICFAI Business School, Kolkata Jan 2007.
  • Article “Global HR Professional” published in HRM Review(Icfai University Press) 2008.
  • Article “Trends in Learning and Development” published in Business Manager May 2013
  • Presented paper on emerging trends in HR at IISWBM Kolkata Feb 2014.

Prof. Malay Bhattacharjee

Publication - Books / Edited Books:

  • Bhattacharjee M and Banerjee P S, “Is brand Dairy Milk nonfunctioning among the youth?” published in the Fobe Magazine – Nov, 2012, IMT Gaziabad
  • Bhattacharjee M, “Change in the mindset of people towards a few consumer durables”, abstract published by TISS, Mumbai, Feb'2012
  • Bhattacharjee M,” Future of Malls” Published byJodhpur National University 2010
  • Bhattacharjee M and Mukherjee A N, “ Consumer behaviour and purchasing pattern of dish washers in the city of Kolkata – An empirical study”. Presented and published at the 2nd Asia Pacific International Conference of Government of Maharashtra’s Sydenham Institute of Management Studies journal, Jan’ 2015. ISBN:978-81-928925-0-4
  • Bhattacharjee M and Mukherjee A N, “Moonlight – A study in innovation”. (Working Case)
  • Research Paper titled “The Ushering of a new concept – Online Marketing” presented and about to be published in the national conference of J D Birla Institute (Management Department), Feb’ 2015

Presentations - Conferences / Seminars:

  • Bhattacharjee M, “Lime light Hotels”, case presented at IIM-A, Feb' 2009
  • Bhattacharjee M, “Lime Light – II” case presented and published at XLRI Jamshedpur, Nov'2011

Prof. Krishnendu Ghosh

Journals / Articles / Case Studies / Working Papers:

  • Published a paper entitled "A Study of the Behaviour of Investors and their Investment Strategy in Indian Capital Market" in commo'N'man Journal (Indian Journal of Commerce and Management), Volume 2, Issue 4 in the month of August, 2015 along with Prof. (Dr.) Pranam Dhar. ISSN: 2348-4934 (Print); ISSN: 2348-6325 (Online).
  • Paper entitled, “An Empirical Study of the Underlying Factors that Determine the Investment Decisions of Individual Investors in India” jointly with Dr. Pranam Dhar published in ZENITH International Journal of Multidisciplinary Research, Vol. 4 (5), May (2014), ISSN 2231 – 5780.
  • Published an article titled "Influence of Individuals' Psychology on Their Investment Behavior - An Empirical Inquest In Indian Context" in Globsyn Management Journal, Vol 4, Issue 1 & 2, ISSN 0973 – 9181.
  • Paper entitled, “Role of Mutual Fund towards Indian Investors and Indian Capital Market” jointly with Prof. B. K. Bhattacharya, Mr. L. S. Ray and Mr. Mridul Ghosh published in Conference Proceedings of UGC sponsored National Seminar on “MUTUAL FUNDS, RETAIL INVESTORS AND SEBI” organized by Dept. of Commerce, New Alipore College, West Bengal, ISBN 978 – 81-
    924140 – 9 – 6.
  • Published a Book Review of “Financial Accounting For Managers” by Sanjay Dhamija in Globsyn Management Journal, Vol 5, Issue 1 & 2, January – December 2011, ISSN 0973 – 9181.

Presentations - Conferences / Seminars:

  • Paper entitled, “An Empirical Study of the Underlying Factors that Determine the Investment Decisions of Individual Investors in India” jointly with Dr. Pranam Dhar presented in UGC sponsored International Seminar on “Advancement of Management Thoughts and Practices” organized by Vidyasagar University, Department of Business Administration in collaboration with EasternInstitute for Integrated Learning in Management (EIILM) held at Vidyasagar University, Midnapore, West Bengal, on 10 th & 11 th February, 2014.
  • Presented a paper entitled, "Role of Mutual Fund towards Indian Investors and Indian Capital Market" jointly with Prof. B. K. Bhattacharya, Mr. L. S. Ray and Mr. Mridul Ghosh in the UGC sponsored National Seminar on “MUTUAL FUNDS, RETAIL INVESTORS AND SEBI” organized by Dept. of Commerce, New Alipore College, West Bengal on 16 th & 17 th March, 2012.
  • Presented a paper entitled, “A Study On Influence Of Individuals’ Psychology On Their Investment Behaviour” jointly with Prof. B. K. Bhattacharya, in the UGC sponsored National Seminar on “Empirical Research In Commerce” held at Vidyasagar University, Midnapore, West

Prof. Arpita Chowdhury

Corporate Trainings:

  • Trained 270 blue collared staff of G4S on Work Skills – aimed at making the participants imbibe skills on Customer Service & Satisfaction, Hygiene, Self Belief, Telephonic Procedures, Grooming, Manners & Etiquette, Simple Communicative English through a 40 hour workshop.
  • With an aim of improving their employability quotient, , conducted a 24 hour workshop for youth aged 18 – 24 years of Hope Foundation – an NGO. Covered topics like Self Confidence linked with Self Belief, Communicative English, Grooming, Etiquette & Manners, Group Discussions, Personal Interviews, and Non Verbal Communication.
  • Training imparted to 27 Entry Level Staff of HSBC on Trust at Work & Personal Excellence covering Self Belief, Customer Orientation, Solving Conflicts, Going the Extra Mile, Improving Interpersonal Relationships at Work in a 20 hour workshop.
  • Conducted a 24 hour workshop on 'Customer Service, Corporate Culture and Personal Effectiveness' for 60 freshers of Capgemini covering Personality Development, Campus to Corporate Culture, Time Management, Goal Setting, Listening Skills and Using Powerful Language for Success.
  • Trained 60 Entry & Mid Management Staff of Acclaris in Communication at Work providing base level to end training evaluation on Oral and Written Communication through a 30-hour training program.
  • Conducted a 16-hour training for Blue Dart Express Limited for 15 of their mid management staff on Communication at Work, Emotional Intelligence & Time Management.
  • Trained 18 staff of Compassion East India – an NGO on Corporate Communication for improving their effectiveness at work through a 36-hour workshop.
  • Conducted an 18-hour Training on 'Communication & Selling Skills' 36 Sales Engineers of ESAB India Limited with focus on Selling Skills, Confidence and Non Verbal Cues.
  • Conducted a 12-hour training for 15 entry level staff of Connectiva – on Interpersonal Skills & Confidence Building.

Workshops:

  • Participated in the 5-day workshop - Basic Laboratory on Human Processes of ISABS (Indian Society for Applied Behavioural Sciences)
  • Attended British Council's 2-day workshop on The Art of Negotiation
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