Editor’s Note
Dr. Debaprasad Chattopadhyay teaches Human Resources at Globsyn Business School – one of the top MBA in HR colleges in Kolkata. Dr. Chattopadhyay has over 52 years of academic and corporate experience with successful stints in reputed national and international organizations. Apart from being an academician, Dr. Chattopadhyay is a life member of the National HRD Network and ISTD and a member of ISABS, NIPM, BMA, and CMA. He is also a life member of his alma mater, Don Bosco School Park Circus Alumni Association. Dr. Chattopadhyay completed a program on strategic human resource leadership from the National HRD Network and attended the Human Laboratory Process Course at the Indian Society of Applied Behavioral Sciences. He has conducted Management Development Programs and Consultancy Assignments across organizations and has to his credit several publications in various journals and presented technical papers at different national and international conferences. Recently, he received the Udai Pareek Memorial Distinguished AHRD Alumni Award for the year 2022, bestowed on him by his alma mater Academy of Human Resource Development (AHRD), Ahmedabad.
Business Communication is an integral and vital part of any organisation, be it national or global. Over the last two decades, Spiritual Leadership has gained fast acceptance across organisations of various industry sectors. An interface between business communication and Spiritual leadership can serve as the fulcrum of organisational sustainability.
Three types of Business communication practices aim to achieve the foregoing. These three embrace: Perlocutionary Language, Elocutionary Language and Interlocutory Language. While perlocutionary language focuses on the effect an articulation has on the listener and entails what is attained by saying something (namely, scaring, exhorting, etc.), elocutionary language stresses the delivery and relates to elocution, which is the style of candid public speaking (taking care of diction and accent, voice modulation, intonation, body language, etc.).
In contrast, interlocutory language specifically pertains to an interlocutor – an individual who participates in a conversation and aims to achieve an effective dialogue and interaction between the speakers. Consequently, an interlocutory-language speaker will be more concerned. compassionate and caring towards the listener, some of these being hallmarks of a spiritual leader who drives the organisation in perpetuation, leading to sustainability.
Research conferences and management literature indicate that the future of work in organisations will rest on Effective Interpersonal Communication, leading to professional relationships and emotional bonding, thereby curbing attrition rate, promoting employee engagement and ensuring sustainability, in the process. Spiritual Leadership holds out promise towards this direction and may help foster compassion, understanding, care and empathy with the practice of the above three types of communication techniques.
At Globsyn Business School (GBS), special drive and care have been undertaken to resort to communication using interlocutory language at the behest of our Director & Trustee, Mr. Rahul Dasgupta, whose Secretariat has created a special WhatsApp group on Spirituality and Vivekchuramoni precepts wherein faculty-colleagues and spiritual aspirants of GBS are welcome to articulate their understanding and queries, to which none other than the top management from the Director & Trustee, and the Vice-Chairman, take time out of their busy schedules to address, explain and clarify points emanating from employees at large who volunteer to be a part of this WhatsApp group.
This practice at Globsyn has generated an excellent digital aura, which enthrals individuals to experience a unique environment where employee well-being, wellness of mind and holistic development prevail and characterize day-to-day work, leading to gratification and self-fulfilment. No wonder, therefore, this becomes a best practice in the domain of education and the sphere of day-to-day enjoyable work.
Dr. Debaprasad Chattopadhyay
Faculty – HR
Globsyn Business School